(iServ's innovative order pads)
A study was done to determine which technique would result in the largest tip for restaurant waiters. Various techniques such as using customers' name, and squatting down to be eye level with them resulted in larger tips. But the largest tips by far were given to waiters who simply repeated the order back to the customers. As with the preceding case study, this technique gives the customer the assurance and comfort of knowing that the server/waiter accurately understands what the customer wants. So next time you take an order, make sure to repeat it back using your ISERV waiter book and ISERV order pad before you leave the table and watch your tips increase.
More tools, tips and tricks are available @www.iserv.us